Customer Service Expressions | express call center

Customer Service Expressions

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นอกจากการดูบทความนี้แล้ว คุณยังสามารถดูข้อมูลที่เป็นประโยชน์อื่นๆ อีกมากมายที่เราให้ไว้ที่นี่: ดูความรู้เพิ่มเติมที่นี่

Learn useful English phrases for helping unhappy or impatient customers over the phone. If you like the video, I think you’ll like my full CS course. Here’s a special discount link, just for you guys!
https://www.udemy.com/course/customerserviceenglish/?referralCode=9C1F1B9BC18E4A99F9BE
Here’s the first lesson from the course, on youtube: https://youtu.be/nLgTD3htoLY
customerservice customersupport english learnenglish

Handling Customer Complaints: Defusing Frustration

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Sample topic from Skillsoft’s videobased course “Facing Confrontation in Customer Service” In the full course, you’ll learn about typical trouble spots in dealing with angry customers and guidelines for avoiding or overcoming them. You’ll also learn how to handle a customer complaint by defusing the tension, investigating the problem, and coming to an agreement on a solution.

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About Skillsoft
Skillsoft is the global leader in corporate learning, delivering beautiful technology and engaging content that drives business impact for modern enterprises. Skillsoft comprises three awardwinning solutions that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning platform and the SumTotal suite for Human Capital Management.
Skillsoft provides the most comprehensive selection of cloudbased corporate learning content, including courses, videos, books and other resources on Business and Management Skills, Leadership Development, Digital Transformation, IT Skills and Certification Training, Productivity and Collaboration Tools and Compliance. Percipio’s intuitive design engages modern learners and its consumerled experience accelerates learning. The SumTotal suite features four key components built on a unified platform: Learning Management, Talent Management, Talent Acquisition and Workforce Management.
Skillsoft is trusted by thousands of the world’s leading organizations, including 65 percent of the Fortune 500.

DHL Express VN – Customer Service Introduction

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DHL Express Vietnam Customer Service on the journey from GOOD to GREAT!

Sales Call example 1

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Call Center Conversation #03

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Guys if you want to support us as a gesture of gratitude for our hard work, please follow our other channels
Hipronary en español :
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Developed by :
Emanuel Quesada
Joshua Calvo
Hipronary School

นอกจากการดูหัวข้อนี้แล้ว คุณยังสามารถเข้าถึงบทวิจารณ์ดีๆ อื่นๆ อีกมากมายได้ที่นี่: ดูวิธีอื่นๆMMO